30 Day Money Back Gurantee

Return our product if you are not totally satisfied within 30 days, and your purchase price (less shipping and handling charges) will be refunded. It's that easy - we stand behind our products!

Defective Merchandise

---

Defective DVDs and CDs must be reported within 7 days or receipt, and will be replaced for the same item only. Please contact Customer Service for exchange assistance.

Sales Tax

---

Sales tax is charged to orders shipping within the State of Tennessee. Out of state cusotmers are responsible for reporting their own sales tax according to federal and state regulations.

Shipping + Handling Charges

---

Shipping rates are based on the product ordered, and are specified on each item's product page. All shipping and handling fees are calculated in the shopping cart so you'll know your exact order total.

Delivery Times

---

All orders are shipped by USPS mail. Please allow 4-6 weeks for processing, shipping and delivery.

Payment Methods Accepted

---

We accept Visa, Mastercard, Check and Money Order. Check and Money order should be made payable to Jim Owens Entertainment, Inc. and mailed to:

Jim Owens Entertainment, Inc.
1110 16th Avenue South
Nashville, TN 37212

Questions or Additional Information

---

If you have questions or need additional assistance, please contact Customer Service:

Phone: 615-256-7700
Email: sandra@crookandchase.com

Toll Free Order Line: 1-800-328-2900